At our online store, we take pride in delivering stylish and comfortable footwear to your doorstep with care and efficiency. Every order is processed with meticulous attention to detail, ensuring that your chosen items are carefully packed and dispatched promptly. Whether you're looking for casual, sporty, or sophisticated footwear, our team works diligently to get your order ready for shipment within the shortest possible timeframe.

Once your order is placed, our team typically processes and prepares it for shipment within 1-2 business days. Delivery times vary depending on your location and the shipping method selected. Standard shipping generally takes 10-15 business days to reach most destinations. Please note that these estimates are provided as a guideline and may occasionally be affected by factors beyond our control, such as customs clearance or carrier delays.

We offer the following shipping options to ensure flexibility and convenience for our customers:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0 to $60.
Free Shipping (10-15 Business Days): Applies to orders totaling $60 or more, with no additional shipping costs.

We currently ship to most countries worldwide, including the United States, Canada, the United Kingdom, and various European destinations. However, certain remote or restricted areas may not be eligible for delivery. During checkout, you can verify whether we ship to your location. If your country is not listed, please contact our customer support team at [email protected] for assistance.

Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to monitor your package's progress. You can also log in to your account on our website to view the latest updates. If you encounter any issues with tracking or have not received your tracking information within 3 business days, feel free to reach out to us for assistance.

While we strive to ensure timely delivery, occasional delays may occur due to unforeseen circumstances such as weather conditions, customs processing, or carrier issues. If your order has not arrived within the estimated timeframe, please check the tracking information first. For further assistance, contact our customer support team at [email protected]. In the rare event of a lost shipment, we will work with the carrier to resolve the issue promptly or arrange for a replacement or refund.

For international orders, please note that customs fees, import duties, or taxes may apply depending on your country's regulations. These charges are the responsibility of the recipient and are not included in the order total or shipping fees. We recommend checking with your local customs office for more information on potential fees before placing your order. Unfortunately, we have no control over these charges and cannot provide estimates, as they vary by destination.